Why We Hate Taxes – And Why We Shouldn’t

"Two Tax Collectors", Marinus van Reymerswale (c.1490/1495–1546), National Museum, Warsaw, Wikicommons

“Two Tax Collectors”, Marinus van Reymerswale (c.1490/1495–1546), National Museum, Warsaw, Wikicommons

A somewhat shorter version first appeared in Alberta Views January/February 2015 as Taxes: a Small Price to Pay for Civilization.

About a year ago, my son Jordan, some friends and colleagues and I put together a book on taxes in Canada, Tax Is Not a Four-Letter Word. We had quite different views about how high taxes should be, what kinds of taxes are best, who ought to be taxed more and who less, but one thing we all agreed on: we in Canada, as elsewhere, were having a dangerously distorted conversation on taxes.Taxes had come to be seen as a burden, even a punishment, and so the less the better. We seemed to welcome every new tax cut promise—and just about every politician was offering us just that: more tax cuts, more change in our pockets. But we embrace these promises, vote for them, without asking ourselves or our political leaders just what we were losing with these cuts – tens of billions of dollars of federal and provincial cuts over the last 15 years. We haven’t asked about the costs to public services and future choices, to our resiliency and well-being, to the shape of our country.

Over the past months, thanks in part to the Metcalf Foundation and the Canadian Centre for Policy Alternatives, I had the opportunity to talk taxes with communities across Canada. The intent was to make the case for taxes, but these conversations turned out to be more than I had reckoned on. Tax talk triggers intense reaction and not exactly as I had imagined.

Predictably, conservative pundits described us as tax apologists as though it took some nerve to challenge the benefits of tax cuts. And a minority, the Fraser Institute and a few like it, attack all and any taxes, whatever their level and whatever the benefits, as an unfair burden and a constraint to our freedom. Clearly a discussion of taxes does expose ideological differences in how we understand the role of government, how we define fairness, just how much inequality we are prepared to tolerate. But there’s no simple right/left divide.

Across all ideologies the tax discussion triggers widespread anger with government, almost universal perceptions of rampant waste and inefficiency, and a growing skepticism about the competency and capacity of government to tackle the big issues or even to deliver on its promises. A conversation about taxes, then, is inevitably a conversation about the kind of Canada we want but also about the kind of Canada we think is possible.

I don’t want to suggest that there was ever some golden time when we all just loved paying taxes, though in the past we were perhaps more likely to see taxes as an expression of our shared citizenship and mutual responsibility. Nonetheless, it’s probably safe to say that grumbling about taxes is about as longstanding a tradition as taxes themselves. Writing 500 years ago, Machiavelli advised the Prince to avoid being too generous to the people lest he have to raise taxes, not very popular then or since.

Getting the bill is probably never our favourite part of shopping. And taxes are, after all, the way we pay the bill for the things we have decided to do together because we cannot do them as well or at all alone. For my small-business-owning parents, tax grumblers though they were, those things we do together included safe communities and free schools and some old age security and what was to them the miracle of medicare. For much of the time that they were alive, raising a family and building a business, all manner of taxes were going up. And public services were improving.So they grumbled but they knew and liked what they were buying.

How is it that we don’t now ask of these tax cuts upon tax cuts: What will be the consequences for these public goods, goods that most of us continue to value, that demonstrably contribute to the general welfare? In part the answer may be that we devalue public goods because they are not priced and so we underestimate or simply take for granted their value. We surely don’t think very often, if at all, of how much it costs to light our streets, or ensure that clean water pours from the tap or that we can more or less trust the food we eat. But these are all things we buy with our taxes because together is the only way we could ever afford them.

Furthermore, public goods don’t give us any edge over our neighbours. Unlike the bigger house or the fancier car, our access to high quality education or healthcare confers no special status. Perhaps that is one reason that some, usually rich, Canadians insist that they should be able to buy their way to better or faster service even when the evidence is overwhelming that that would make things worse for the many. We ought to be asking whether more money to fuel the consumption race is really what we need, whether a little more change in our pocket is more important than strengthened public goods – better health care, affordable child care, first-rate infrastructure, access to justice…

Of course the rewards from a little more change in our pockets are immediate while the payoffs from some public goods—say, investments in scientific research or environmental protection—are pretty abstract or long-term. As University of Toronto philosopher Joseph Heath has argued, for all these reasons – competitive consumption, a preference for immediate payoffs, the invisible price of public goods – public goods and the taxes to pay for them typically get short-changed. We often go for the cash in hand.

In addition, the last 30 years have given us an almost constant assault on government. Since the 1980s it has become commonplace for politicians to describe government as the problem. In what is sometimes referred to as the neoliberal counter-revolution ushered in by Thatcher and Reagan, the answer to all our woes was less government, more market; less public, more private. For this new brand of conservatism, the way to reduce the role of government, the only sure way, was to cut taxes. While these ideas entered Canada more slowly and subtly – they were a harder sell here – their impact, especially recently, is undeniable. By last year the gap between the size of our central government (relative to the size of the economy)and that of the US had just about disappeared. The libertarian Cato Institute pointed to Canada as a model of limited government and low taxes. The 2014 federal budget figures projected spending and tax as a percentage of the economy to hit lows not seen for seventy years.

No doubt government—like all large institutions—needs reform, needs to be brought into the information age. Governments just about everywhere saw almost uninterrupted growth for about 100 years. And as they grew they became increasingly remote, opaque, authoritarian. Little wonder that people question government’s role and performance. But instead of focusing on reform, the new market rhetoric undermined the very idea of government, equating it with waste and corruption.

This in turn allowed politicians to claim that they could cut taxes deeply without any impact on public services. In the 1980s the claim was that the cuts would generate so much economic activity that they would pay for themselves—though the monstrously high debt loads these policies created soon put the lie to that promise. Now, the claims are typically that taxes can be cut without destroying public goods and services—simply by cleaning government up, ending the “gravy train,” cutting waste and enhancing efficiency.

We are right to be outraged at some of the excesses of government and to demand better. Wasteful or inappropriate spending fritters away not only public resources but also public trust. Nonetheless, our anger—and the extensive media coverage these incidents produce—lead us to exaggerate the extent of the waste. In fact, there’s never enough gravy to fund the cuts. The numbers never add up. Yes, there is waste and significant room for efficiency, but this almost always represents a smaller portion of the total budget than most of us assume or are deliberately led to believe. No organization – private, public or in-between – is perfectly efficient. Studies of the past few years of greater privatization remind us of the dangers of assuming that private delivery is necessarily cheaper or more efficient (not to mention the costs of market failures when government fails to harness the market to public ends).

But the belief that government is inevitably more wasteful and inefficient dies hard. For example, a recent extensive University of Toronto study concluded that Toronto has no spending problem but rather a revenue problem, that Toronto is under-spending on key infrastructure and services and there’s not much waste, not much gravy to be found. But when the media covered the study, readers’ online comments were adamant in their disbelief. It’s inconceivable, they said, that there isn’t huge waste, unthinkable that the city could possibly need more money.

The promise of tax cuts funded through ending the gravy train is what University of Toronto philosopher Joseph Heath has called a magic hat, wishful thinking. Successive parliamentary budget officers have told us precisely this. So we should not be surprised that the governments which for years promised painless – consequence-free – tax relief, now tell us that our most basic programs are unsustainable, that we have no alternative but to cut or privatize services and forego investments. New programs? Unthinkable. Of course tax cuts have consequences: in a word, austerity.

Austerity in Canada is certainly not as deep or brutal as in some parts of Europe. But even our slow motion version brings with it a vicious cycle of erosion and distrust. It leads to what game theorists call a social trap—when we don’t trust one another enough to do what we know is in our interest. Economist Hugh Mackenzie has been quantifying the value of the public services we buy with our taxes and has found that for the vast majority, taxes are one of the last great bargains. Most of us get more back than we put in, and that’s the case at every stage of the life cycle. But austerity undermines our trust in this bargain. Programs and services are increasingly targeted, serving only a few, or are starved of resources and slowly erode, amplifying our perceptions that governments can’t do anything right, further sapping our will to pay taxes. The family that celebrates tax cuts soon finds that the gains are dwarfed by what is lost—for example, in out-of-pocket healthcare expenses, unavailable and more expensive child care, delayed old age security, higher tuitions, endless user fees including higher postage, and the end of home delivery. And then they hate government and taxes even more.

Austerity feeds short-termism. We today reap the benefits of public services built by previous generations more willing to pay taxes. But what will we be passing on to future generations? In the name of austerity we put off investments critical to our future. We also put off the maintenance of our existing infrastructure, our schools and hospitals, roads and bridges, the worst kind of false economy, passing on even more expensive problems to future governments, future generations, jeopardizing our economic performance, and exposing citizens to avoidable health and safety risks.

Austerity also leads to greater inequality, eroding our redistributive institutions and the programs that reduce and help mitigate inequality. The consequences of austerity always fall first and most heavily on the vulnerable—refugees, migrant workers, prisoners, the poor, people with disabilities, and on the young—a kind of trickle-down meanness.

When Margaret Thatcher said that there is no such thing as society, only individuals and families, she captured the moral basis for fighting the unions and gutting labour protections and welfare programs. People, the argument goes, ought to take greater responsibility for themselves and their families and then their neighbours, and to stop looking so much to “society” to explain their troubles or to government for help. A search for root causes – “committing sociology” – is simply a search for excuses in this view, just as welfare supposedly saps people’s ambition and undermines responsibility. People should look to themselves for explanations and solutions. So, at the extreme, criminals are bad people, no excuses, and should be punished. And as for the poor, they ought to pull up their socks, work harder rather than look for handouts.

Some herald this as a victory for individual responsibility and freedom. But in the end this view undermines both by pretending away the role of social circumstances, uneven power and bad luck in shaping life chances and choices, and by discounting the role that our public services play in helping overcome disadvantage and tough times. At its worst this atomizing vision feeds selfishness and narcissism and justifies extreme inequality – and inequality most assuredly grew.

In fact, economic inequality, particularly the gap between the very top and the rest, is growing dangerously fast in Canada. A disproportionate amount of economic growth goes to the already rich while, at the same time, increasing numbers of Canadians are unemployed, underemployed or employed in precarious jobs that offer no benefits and certainly no security.

In The Spirit Level, Richard Wilkinson and Kate Pickett, exhaustively document the costs: more unequal societies have more crime and violence, family disruption, sickness and conflict. Extreme inequality is corrosive, undermining our ability to find common ground and common purpose. It threatens democracy and social trust. Those at the top often come to believe that they deserve everything they have and oughtn’t to pay. And their voice carries great weight. Those at the bottom won’t want to play or pay if they come to think that the game is rigged. And extreme inequality eventually undermines equality of opportunity as the wealthiest pass on their privilege and the poor their disadvantage.

Taxes are not just about revenue; they are also about the fair distribution of economic benefits and about how much inequality we are willing to tolerate. The Canadians I have talked to over the past year are almost always surprised to learn how deeply taxes have been cut. Many say they don’t feel it and just about everybody thinks they pay more than their fair share. That’s in part because, as discussed, for most of us — except for the very rich — the costs of tax cuts obliterate the gains. For example, the monthly costs for childcare can be now as high as $1200 and the lack of regulated spaces means significant lost income for those who cannot find or afford quality care. A small tax cut is far less helpful to a young family than publicly funded childcare.

But beyond this, Canadians are not wrong to wonder who got most of the tax cuts. While taxes over the last decades have come down for everybody, they have come down most for the most wealthy. This is because changes to income taxes have made them less progressive, cuts to corporate taxes benefit shareholders most, and along with various loopholes, make tax avoidance for corporations and the wealthy easier, the beneficial rates on capital gains benefit those with the resources to invest, and we depend more than in the past on regressive taxes like the GST/HST and payroll taxes.

Income taxes are the key component of a progressive tax system. At the federal level and in most provinces, taxes on income are pretty progressive up to about the middle but anything but progressive at the top. With growing inequality it is increasingly unthinkable that someone earning, say $1-million or $10-million or more, should pay at the same rate as someone earning under $140,000. That’s neither fair nor economically sound. As our income rises, its marginal utility declines. Simply, if we were to tax all income at the same rate, as flat tax advocates would have it, we would be asking far greater sacrifice from those living pay cheque to pay cheque than those making millions—and we would also be setting tight limits on how much revenue we could hope to collect. It’s no coincidence that Alberta, the only flat tax jurisdiction in Canada and one of the few in the world, has high levels of inequality and even with its booming economy struggles to balance its budget, having run six consecutive deficits.

This is not to say that there is no place for value-added taxes such as the GST/HST. These are smart in that they do not negatively affect productivity, cannot be off-shored to tax havens, and provide a large base for needed revenue. So long as the consequences for low-income Canadians are offset through the tax credit and to the extent that the revenues are used for progressive purposes, such taxes will be an important part of the mix. (In the future, carbon taxes and financial transaction taxes may provide more socially beneficial approaches.) And tax policy has to take into account the incentive effects of changes in tax rates as well as the political receptivity to any change. But even the IMF has pointed out that Canada does indeed have room for higher income taxes particularly on the rich. And in the end, we all benefit if we restore greater progressivity to our tax system.

Growing evidence demonstrates that fair is smart, that progressive taxes, where those who benefit most pay the greatest share, make good economic sense. For a snapshot of the economic consequences of endless tax cuts and reduced progressivity we need only look at the current controversies surrounding tax reform in Kansas and Ohio. The unlikeliest sources, such as the rating agency, Standard and Poor’s, have cautioned that their deep cuts and especially the shift to “flatter” taxes are jeopardizing these states’ economies, not to mention their quality of life: first, because public revenues are too low; and second, because the poor and middle earners – the real job creators – don’t have enough purchasing power. Progressive taxes ensure that the benefits of the economy are at least somewhat more evenly distributed which, it turns out, is essential for a healthy economy.

Perhaps the most troubling consequence of the neoliberal counter-revolution – the tax cuts, the austerity, the inequality – is that it has stunted the political imagination and undermined our sense of what’s possible. Recent Ekos research found that many Canadians are losing trust in the future, in the idea of progress, in our ability to tackle our big challenges, climate change, inequality, aboriginal justice, eroding democracy. For the first time in living memory we suspect that our kids won’t have it as good as we did. One might say that the paradox of our times is that we have weakened our capacity for collective action just when our collective problems are most threatening. If a country is no more than a bunch of individuals and families born into and living in their “small platoons”, if we deny or underplay the connections that tie citizens and peoples together, how do we hope to find common purpose or to begin to tackle the problems that transcend our local milieux? How can we reassert the importance of the public sphere to our freedom and wellbeing? How do we rediscover our capacity to act together especially across the fault lines that now divide us?

It will no doubt take time and political courage to begin to turn this around. There’s still not much appetite for higher taxes or for bigger government. Preoccupation with tax cutting and the size of government are diversions, a conjurer’s trick that has us looking in the wrong direction as our real problems just get worse and harder to fix.

Still, we are seeing here and there some hopeful signs. Concern about austerity, inequality and their impact on social solidarity, democracy and even the economy is no longer solely coming from the left. The IMF, the OECD, rating agencies and countless others have started to raise questions, often challenging the advice they themselves had been providing.

And there’s movement at the municipal level. One of the ways federal and provincial governments manage tax cuts is to download responsibilities. Municipalities, then, inherit many of the negative consequences but have nowhere to pass them along. At the local level, the consequences are visible, concrete, close to home —homelessness, traffic gridlock, dangerously eroding infrastructure. Perhaps it’s at the local level that social and political trust can most easily be rebuilt. But municipalities have pretty weak tax instruments—largely property taxes and fees – so they need other governments to step up. Ironically flat-tax Alberta may lead the charge. Public Interest Alberta is driving a year-long campaign—“Alberta could…”—to inspire Albertans to think about what they might achieve – together – if they were to shift to a progressive income tax and raise corporate taxes. This could be the start of something.

The longer we wait the higher the human and financial price. With an aging population, which will put increasing pressures on public services, and with a smaller proportion of Canadians earning and paying the taxes to sustain those services, we have no time to lose.

Updated on February 14 2015 to link to the shorter version here.

19 Responses to “Why We Hate Taxes – And Why We Shouldn’t”
  1. anonymous says:

    You’re preaching to the choir here, Alex. I worked on a personal taxation model years ago, and in the course of testing I tried out flat tax models. To my surprise, in order to generate the same government revenues as the (then) progressive tax rates, a flat tax rate would have had to have been around forty percent. I doubt the numbers would be much different today.

    I also tested progressive tax rate models, and discovered that by making the system more progressive, you could easily double government revenues without making the poor poorer, yet still leaving millionaires millionaires.

    Progressive taxation is the fair and sensible approach in my opinion.


  2. janfromthebruce says:

    Great read. One area for future look and discussion is about tax relief for the working poor, lower income workers. Often they feel they can’t take anymore taxation, user fees or increased govt costs. They do need tax relief or better higher income. They feel they work hard but just can’t make ends meet.


  3. John Casey says:

    If taxes are so good then why do companies use loopholes and offshore tax havens to avoid paying taxes. Exactly, this is a bullshit article directed at middle class, can see right through you.


    • himelfarb says:

      No fooling you


      • Mark Hammer says:

        We were watching a delightful examination of ideology in this kinda-kooky documentary on Netflix the other night, featuring the ideas of Slavoj Zizek: http://en.wikipedia.org/wiki/The_Pervert%27s_Guide_to_Ideology

        Recommended, although I suppose it requires a certain kind of taste to be enjoyed.

        Whatever, Zizek spends some time talking about how embedded ideology is, such that we are simply not aware of how pervasive it is. Mr. Casey’s rather succinct comment nicely illustrates the manner in which the ideology regarding the “proper” role of government and taxes, and its presumed adversarial relationship with business and human welfare, has seeped into the cracks everywhere.

        Just exactly how the “middle class” is some sort of adversary, and whom they have an adversarial relationship with (such that there is instrumental value in courting them), is a mystery to me.

        But about your blog post…

        Thanks for making a few points that hadn’t previously occurred to me:
        1) That consumption taxes, like the GST can’t be avoided by going offshore, such that they actually yield more revenue than taxes which exist on paper but can be avoided throgh loopholes (such as Mr. Casey alludes to).
        2) That presuming austerity as “the natural order” stifles the political imagination.

        I’m reminded of an exercise I participated in back in grad school. Our library was lacking a few key journals that we felt critical/central to our program. Myself and another student took a complete inventory of all journals the library received in our discipline, including those tangentially related, along with their subscription cost. We then surveyed all faculty and graduate students in the department, inquiring about how often they made use of those journals, and what journals they used via inter-library loan. Turned out there were journals the library was paying a few thousand a year for, that were being used by one or two people a few times a year. At the same time, there were journals whose subscription costs were under a hundred dollars, but we were paying several hundred dollars a year in inter-library loan costs for them (at the time it was about $10-12 to borrow something from another university library for a few weeks).

        No one thought to look at inter-library loan costs and whether it may have been more cost-effective to actually subscribe to some things, and get others via interlibrary loan (rather than subscribe), because of the pervasive belief that THERE WAS NO MONEY FOR NEW ACQUISITIONS. Austerity had robbed us of innovative and creative thinking, by declaring other options, beyond what presently existed, as off the table.


      • himelfarb says:

        Thanks as always Mark. Many years ago, the sociologist, Harold Garfinkel, talked about those of us who pretended that somehow our thinking was free from the influence of culture or ideology as cultural dopes. I suppose we are all cultural dopes from time to time so it’s probably useful to keep challenging ourselves. Engaging with others who don’t share our views or predispositions is important especially if we can do this without hostility or even with kindness, exactly the approach you have always adopted on this site.


  4. Susan Hall says:

    Hi, a long complex read…takes a lot to digest all the points so i may have missed these points yet need to express them as tax is an administrative burden in Canada. So it think the work may have:

    Overlooked or did not see that the GC Tax system is one of the biggest cost of government, check expenditure reports, setting up CRA as separate agency merely duplicated the administrative systems of government; consolidation and compliance avoided! Costs increased, effort duplicated, re-invent the wheel…re-create systems, processes for all corporate services, self-perpetuating department that is outside of normal authorities so does it own thing.

    Addressing the inefficiencies: for Canadians tax is a time-consuming, process heavy, burdensome to complete or understand. The tax system complexity, the entire tax functions, and it’s mandate to chase a few dollars from Canadians and then re-assess, and issue letters “you now owe us $100. more dollars Canadian; cost millions of dollars.

    Why Canadians hate the tax, really government “I am taxed 40% at source or more, dependent on my income, and then taxed again on everything I buy, so my tax rate is 60% or higher, and yea there are those hidden taxes in our goods and services too, so what am I to do, took another job is what I have to do, to get by, be able to buy food and pay the tax man, the extra $100.00, because I got re-assessed, two jobs, put me over my income level, more taxes to pay now, aye, no way I can take three jobs, maybe at home work can bring a bit of income too, and hopefully tax man, won’t take that too! Most wont read this report speaks to things outside normal Canadians lives, only speaks to academic, business, government needs / requirements / issues with taxes.

    Although the work addressed the point of inequity, re corporate tax rates, it side-stepped the issue. The Elephant in the Room. Corporations should now be made to take on responsibility for the world, a charter for corporation accountability to citizens is needed. Taxing the billion dollar quarterly profits /earnings of those banks alone would go along way to solving economic woes….capitalism failing in front of our eyes, new approaches needed, so make the Corporate Entities and capital go to work; they sits idle, and people are suffering paying the interest and taxes. Beans and macaroni, hummus and peanut butter on the tables tonight.

    Did not see the concept of a Simplified tax form anywhere that has been requested by everyone, except government! The other Elephant in the Room. A topic ignored, avoided in government circles. Why self perpetuating department, no way you can modify our turf…we are law based so go away, we only play our way….like the union, once it has been established it is not so easily changed.

    my rant, tax, the gc tax system; the administrative waste…a personal peeve; should be a political platform for next election, massive change needed.

    Thanks for listening, thinking, leading still and do like the blog and posts!

    Susan Hall
    Former public servant, now retired.


    • himelfarb says:

      Wow. Thanks for this. I probably won’t succeed in addressing all your points but here’s a few. On the issue of complexity I think you make a very important point. There are some countries that send citizens a completed form and ask them to verify it so it is possible to reduce the burden and just about every tax expert, right or left, believes that we need to simplify our tax system and eliminate the boutique measures and many of the tax benefits that mostly advantage the already advantages and don’t achieve their stated objectives. So yes there much to do here. As for your high tax rate I think the paper addresses this. We are nowhere near the top among rich countries and the evidence shows that most of us get more back than we put in. You ought to read Hugh Mackenzie on this who has two chapters in our book. That’s not to say the distribution of the tax burden is as fair as it should be. Tax experts have profound disagreements over this but you are right that fairness, real and perceived, is important. Here Marc Lee and Iglika Ivanova have produced a very good report on how to make the system fairer, more progressive. Recently Kevin Milligan added some thinking to this issue. On corporate tax, most economists would disagree with you for several reasons. They would argue that corporate taxes undermine productivity, are easy to offshore or avoid otherwise, are in any case passed on to workers and consumers (and of course share holders). Nonetheless I’m with you that we have cut them too much and they certainly shouldn’t be so low that there’ is an incentive for rich people yo hide their money in the corporation. Again, Lee and Ivanova have so useful things to say here as does Robin Boadway. On waste I think the article addresses this. In any case, thanks for your comments. These are tough issues which is one reason that I recently wrote in support of a Tax Commission to look at what an adequate, modern, fair and simpler tax system would look like.


    • Mark Hammer says:

      I think one of the conundrums of taxes and taxation is that, if the actual dollar amount of taxes one might face is high enough, then it becomes cost effective to employ the services of experts who know the tax code well enough to beat the system, by advising actions to be taken in advance of taxation.

      Sadly, that inflection point tends to be above the income and taxation levels of most people. Small wonder they feel that taxation is unfair (although we would doubtless agree on the many ways in which those same folks don’t realize what a bargain they get, but that’s a separate matter), and that they are paying more taxes than they ought to, relative to businesses and rich folks, since they have fewer loopholes available to them.

      Then there are those attempts to try and cut people some slack, without either a) forfeiting too much revenue, or b) cutting people slack who probably don’t need or deserve it. Trying to thread those needles is what results in the arcane tax codes that mystify and sometimes infuriate us, and that too often require professional services to take advantage of. That’s not a slag at taxation per se, but really more at the folks who develop tax code and design tax forms.


      • himelfarb says:

        All true enough but also begs the question why we in Anglo countries react this way much more than more heavily taxed Europeans. Here Timothy Taylor’s Walrus article is very insightful.


  5. Lynn Smith says:

    Hi Alex!

    Once again, thank you so much for sharing your insights and perspectives through your blog posts. I am on maternity leave presently, so particularly relish the opportunity to read your take on important and fundamental issues. I must express my gratitude also to reading the many comments made by your regular readers as these serve to educate, inform and entertain me tremendously 😊

    When I began my career with the federal government, Bill Baker was our ADM of Compliance at Revenue Canada. He often stated that the secret to our high voluntary tax compliance rate in Canada was due to Canadians having faith in the system, that portions of their hard earned money paid in taxes were allocated wisely through the many well administered programs, and most important that people want to do the right thing.

    This approach meant that, as public servants, we must not be arrogant to lay blame with the person who has completed some form incorrectly. Rather, we need to consider the complexity of the form, and how we can improve the design or directions to reduce the rates of error. Furthermore, we considered the purpose of a program such as the Child Tax Benefit not being achieved if a requirement was not met (i.e. Late filing). Simply stated, this child was not receiving the money that he/she was entitled to receive, and that was just not fair!

    All this to say that I believe the Canada Revenue Agency and other Government departments are trying to deliver the best program outcomes within an environment of many constraints. Listening to the many Canadians who benefit from these programs and who use these services remains critical for continual improvement, and in some cases outright program change. Analysis and evaluation of programs are essential.

    I love the optimism in your writing highlighting the importance of hope and the power of the collective. The fact that austerity policies have the effect of limiting our thinking, diminishing our imagination, is huge!!!

    Thank you once again Alex, and I so hope to hear your voice during the next Federal election campaign.


    Liked by 1 person

  6. Mark Hammer says:

    I notice this week that CRA is reporting having to bite the bullet on $4B owed in taxes, that are deemed uncollectible.

    The past decade, citizens have been repeatedly persuaded by both provincial and federal governments, that taxes are the enemy of freedom, democracy, and a vibrant economy. “Good” government is depicted as the one that taxes the least, provides the most tax shelter and credits, keeps business taxes low, and strives in earnest to cut expenses (including reducing the staff that support collection of taxes) in whatever way will most persuade the electorate that it adheres to this model of “good” government.

    And people wonder why CRA is experiencing such defaults. How can taxes be both the enemy of the citizen, and their civic duty, at the same time?


  7. Reblogged this on Politudes: International Social Policy Monitor and commented:
    This thoughtful piece by Canada’s former top public servant encapsulates a mindset which which is endemic in North America and which is a major obstacle to effective and fair government.


  8. As a tax practitioner for over twenty years, I agree that progressive taxation is the fair and sensible approach for individual taxation system. The two variables for progressive taxation are the marginal tax brackets and the marginal tax rates.

    According to a 2014 article released by Statistics Canada, based on the tax returns filed for 2012, the top 10% of Canadian taxfilers had income of approximately $86,700 or more; the top 5% had income of approximately $112,000 or more and the top 1% had income of approximately $215,700. Approximately 2.6 million of taxfilers were in the top 10% and held 34.9% of total income. Approximately 1.3 million of taxfilers were in the top 5% and held 23.6% of total income. Only 261,365 taxfilers were in the top 1% and held 10.3% of total income. It would be interesting to know how many taxfilers had income of $1 million or more and the percentage of total income they held as a group.

    In Canada, for federal tax purposes, we have four marginal tax brackets with the top marginal tax rate of 29% applied on taxable income above $138,586. Hence, based on the above 2012 Statistics Canada’s data, less than 5% of taxfilers (i.e., approximately 1.3 million taxpayers) would be subject to tax at the top federal marginal tax rate.

    For your food for thought, in the US, they have seven marginal tax brackets for their individual federal taxes. For married individuals filing separate returns, the marginal tax rates are 28% for the 4th tax bracket (with taxable income ranged from $75,601 to $115,225); 33% for the 5th tax bracket ($115,226 to $205,750); 35% for the 6th tax bracket ($205,751 to $232,425) and 39.6% for the 7th tax bracket (income above $232,426). Fewer than 1% of Americans, or about 1.3 million American, reach the top bracket.


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